Online banking is a boon to time-strapped customers—but it’s diminishing (and sometimes eliminating) the relationship a customer has with your organization. With Sendside, you can continue to extend the advantages of electronic interactions, but make them more robust and personal. You’ll be able to strengthen your brand and the way you do business, while meeting the security expectations of your customers and industry.

Two-way electronic communications. Typically, banking online goes one way. You send out email promotions. Or your customers go to your website. There’s no personal interaction in either case. With Sendside, your customers can access their online account information right from your Sendside message (no separate browser login). They can even reply directly to you with confidential information or electronic signatures.

Communicate privately and securely. Sendside is a private network that authenticates each user. When you exchange confidential information such as account statements or loan applications, the data won’t travel through public nodes at all, eliminating the threat of interception. Plus, Sendside messages are automatically encrypted and further secured with firewalls and message-level authentication.

Provide better service. Because Sendside is comprised of authenticated users, you can use it to deliver individualized information like account statements, transaction information, or new product offerings based on customer needs. Since you can view what a customer has read or what documents they have downloaded, your follow-up can be more effective and powerful.

Streamline banking processes. Sendside offers features that can make banking services go faster for both you and your customers. Sendside eSign allows legally binding signatures to be exchanged online—perfect for new account set-up, loan approvals, and more. Soon, Sendside will also offer e-payment and other applications to further simplify online transactions.

Meet compliance regulations. Sendside communications meet compliance mandates for email storage and archive (SEC Rule 204-2), electronic records (SEC 270 and 275), third-party access to those records (SEC 17a-4), along with FINRA regulations (2210) and FRCP rules.